346bd Privacy Policy – How We Handle Your Data

This Privacy Policy ("Policy") describes how 346bd ("we", "us", "the Platform") collects, uses, stores, discloses, and protects personal information provided by users ("you", "User", "Player") when you register for, access, or use the 346bd website at 346bd.vip and all associated services, including casino games, sports betting, promotions, and the payment cashier.

By registering an account with 346bd or by continuing to use the Platform after this Policy has been published, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with this Policy, you must not use the Platform.

Our Privacy Commitments at a Glance

The following cards summarise 346bd's core privacy commitments. They are an introduction only — please read the full sections below for complete details.

1. Information We Collect

346bd collects personal information in the following categories. In each case, we collect only what is reasonably necessary for the stated purpose.

346bd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data. The only sensitive category we may process is financial data, which is necessary for payment processing and anti-money laundering compliance.

2. How We Use Your Information

346bd uses the personal information it collects for the following purposes. We process data only where we have a lawful basis to do so.

1. Account management: to create, maintain, verify, and, where necessary, suspend or close your 346bd account; to authenticate your identity at login; and to communicate with you about account-related matters such as security alerts, password changes, and KYC requests.
2. Payment processing: to process deposits from and withdrawals to your registered bKash, Nagad or Rocket mobile wallet account; to maintain a complete and accurate transaction ledger for your account; and to apply deposit limits, bonus rules, and wagering requirements correctly.
3. Legal and regulatory compliance: to fulfil our obligations under applicable anti-money laundering (AML) regulations, including customer due diligence (CDD) checks, transaction monitoring, and the filing of required reports; to comply with any lawful request from a competent regulatory or law enforcement authority; and to enforce our Terms and Conditions.
4. Responsible gaming: to monitor betting patterns that may indicate problem gambling behaviour; to apply deposit limits, cooling-off periods, and self-exclusion restrictions requested by Users; and to identify and act on indicators of underage gambling.
5. Platform security and fraud prevention: to detect and investigate suspected fraudulent activity, unauthorised account access, bonus abuse, collusion, use of automated betting tools, and other forms of Prohibited Activity as defined in our Terms and Conditions.
6. Service improvement and analytics: to analyse aggregated, anonymised usage data to understand how players interact with the Platform, identify areas for improvement, and develop new features. This analysis is always performed on anonymised or pseudonymised data sets — individual player behaviour is not profiled for marketing purposes.

3. Legal Basis for Processing

346bd processes your personal data on the following legal bases. Where more than one basis applies, all applicable bases are listed.

1. Contractual necessity: processing that is necessary to perform the contract between you and 346bd — specifically, to operate your account, process your transactions, award your bonuses, and resolve your support queries. Without this processing, 346bd cannot provide its services to you.
2. Legal obligation: processing that is required for 346bd to comply with applicable law, including AML and counter-terrorist financing obligations, age verification requirements, and responses to valid orders from competent authorities.
3. Legitimate interests: processing carried out for 346bd's legitimate business interests, including fraud detection, platform security monitoring, abuse prevention, and aggregated analytics for service improvement — provided those interests are not overridden by your fundamental privacy rights.
4. Consent: where 346bd processes data on the basis of your consent (for example, for optional marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

4. Disclosure to Third Parties

346bd does not sell your personal data. We may share your data with the following categories of third party, strictly for the purposes described, and only to the extent necessary for those purposes.

1. Payment processors and mobile wallet operators (bKash, Nagad, Rocket): transaction data necessary to execute deposit and withdrawal instructions is transmitted to the relevant payment provider. 346bd transmits only the minimum data required to complete each transaction; it does not store your mobile wallet PIN or full wallet credentials.
2. Game studios and content providers (Evolution Gaming, Pragmatic Play, Spribe, Ezugi and others): a session token and, where required by the provider's platform, a pseudonymous player identifier is passed to the game studio to authenticate your game session. No sensitive personal data (name, mobile number, financial data) is shared with game studios.
3. IT infrastructure and hosting providers: 346bd uses third-party cloud hosting and infrastructure services to operate the Platform. These providers process data on 346bd's behalf under data processing agreements and are contractually prohibited from using your data for their own purposes.
4. Regulatory and law enforcement authorities: where 346bd is required by law to disclose personal data to a competent authority — for example, in response to a court order, a lawful request from a financial intelligence unit, or a government investigation — we will comply with that requirement. Where legally permitted, we will notify you of such a disclosure.

346bd will not disclose your personal data to any other third party without your explicit prior written consent, except as described above or as required by law.

5. Payment Data and Mobile Wallet Security

346bd takes the security of payment data particularly seriously. When you initiate a deposit via bKash, Nagad or Rocket, the actual payment authorisation occurs within the respective wallet's own interface — 346bd never intercepts, stores, or has access to your mobile wallet PIN, OTP, or wallet password. The only payment data 346bd retains is the wallet account number (mobile number) associated with the transaction and the transaction reference provided by the wallet operator on completion of each transaction.

346bd strongly recommends that you never share your mobile wallet PIN or OTP with anyone, including persons claiming to be 346bd support staff. 346bd support will never ask for your wallet PIN or OTP under any circumstances. If you receive such a request, treat it as a fraud attempt and report it immediately to [email protected].

6. Data Retention

346bd retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply.

1. Active account data (registration details, transaction history, communication records): retained for the entire duration of your account's active status plus a minimum of five (5) years following permanent account closure, in line with standard AML record-keeping requirements.
2. KYC documents: retained for a minimum of five (5) years from the date the document was submitted, or five (5) years from the date of account closure, whichever is later. Copies are stored in encrypted form and access is restricted to authorised compliance personnel only.
3. Technical and usage logs (IP addresses, session data): retained for a maximum of twelve (12) months from the date of collection, after which they are permanently deleted or irreversibly anonymised. Logs relevant to an ongoing fraud investigation or dispute may be retained until the matter is fully resolved.

7. Data Security

346bd implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit; encryption of sensitive data fields at rest; access controls ensuring that only authorised 346bd personnel can access personal data, and only on a need-to-know basis; regular security reviews of our Platform infrastructure; and incident response procedures for managing suspected data breaches.

No method of data transmission over the internet or method of electronic storage is completely secure. While 346bd uses commercially reasonable security measures and keeps them under regular review, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 346bd will notify affected users without undue delay and will take all reasonable steps to mitigate the impact.

8. Cookies and Tracking Technologies

346bd uses cookies and similar technologies on its Platform. A cookie is a small text file placed on your device by a website. The following categories of cookie are used on 346bd.

You can control and manage cookies through your browser settings. Please note that disabling essential or security cookies will impair the functionality of your 346bd account and may prevent you from logging in or completing transactions. For more information about managing cookies, refer to your browser's help documentation.

9. Your Privacy Rights

As a 346bd user, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days.

1. Right of access: you may request a copy of all personal data 346bd holds about you, together with information about how it is used, where it came from, and with whom it has been shared. We will provide this information free of charge within 30 days of receiving a valid request.
2. Right of rectification: if any personal data 346bd holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. Where the inaccurate data has been passed to a third party, we will notify that party of the correction where reasonably practicable.
3. Right of erasure: in certain circumstances, you have the right to request that 346bd delete your personal data. This right does not apply where 346bd is required to retain the data by law (for example, for AML record-keeping purposes) or where retention is necessary to defend a legal claim.
4. Right to restrict processing: you may request that 346bd restrict how it uses your personal data in certain circumstances — for example, while you dispute the accuracy of the data or while a complaint is being investigated.
5. Right to object: where 346bd processes your personal data on the basis of its legitimate interests, you have the right to object to that processing. 346bd will stop the processing unless it can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for the establishment, exercise, or defence of legal claims.

346bd will not charge a fee for handling privacy rights requests unless the request is manifestly unfounded or excessive (for example, repetitive requests for the same data within a short period). In such cases, a reasonable administrative fee may be charged or the request may be refused, with written reasons provided.

10. Children's Privacy

The 346bd Platform is strictly intended for adults aged 21 and above. 346bd does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately and permanently delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered with 346bd, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

346bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or operational requirements. When we make material changes, we will publish the updated Policy on this page with a revised effective date and will endeavour to notify registered users via SMS or in-platform notification at least 7 days before the changes take effect.

Your continued use of the 346bd Platform after the effective date of any revised Policy constitutes your acceptance of the changes. We encourage you to review this page periodically so that you are always aware of the current version of our Privacy Policy.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 346bd handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 48 hours and to resolve all formal privacy rights requests within 30 days.